Promoter handbook
Help the right business see a better way to manage its work. Start with their problem, show a real workflow, and let them decide.
Your earnings & referral linkFind a good fit
Look for an owner or office manager in a service business who struggles to keep jobs, customer details, quotes and invoices together. Garage-door, electrical, plumbing and HVAC businesses are examples to ask about, not a promise that every specialist workflow is covered.
A useful opening is: “What happens between the first customer call and getting paid?” Listen for duplicate entry, forgotten follow-ups, scattered photos or difficulty finding service history. Choose one problem you can actually demonstrate.
Know what you are selling
- MG Jobs is a Windows desktop app. Browser-based customer and field surfaces complement it; they are not the full Windows app running on a phone.
- Free Offline is the local starting point. Do not promise hosted sync or every paid feature in the free edition.
- Starter, Pro and Enterprise have different capabilities. Check the current plans and prices before discussing seats, limits, trials or feature availability. Enterprise setup and any custom requirements need a conversation with MG Jobs.
- Cloud and integrations have boundaries. Online services require connectivity. Email, SMS, maps and payment capabilities depend on setup, supported providers and the plan; never promise that third-party charges are included.
- Owner Companion is not a native iPhone app. Eligible licenses and a supporting hosted server are needed for secure pairing. The desktop checks support before issuing a one-use link; only demonstrate features available in the actual connected installation. Do not advertise customer photo uploads as an Owner Companion feature.
Not a fit yet? If they require a native iOS desktop replacement, an unverified integration, a specialist certification, or a migration you cannot demonstrate, bring the requirement to support before suggesting a purchase. Never claim compliance or guaranteed business results.
Ask useful questions
- How do new enquiries become scheduled jobs today?
- Where do you keep customer history, quotes, invoices and job photos?
- Who needs office access, and what does a technician need in the field?
- What is the most frustrating hand-off or repeated task in a normal week?
- Do you use Windows computers? Where is reliable internet unavailable?
- Which existing tools or payment providers must keep working?
- Who else needs to see a demo before choosing software?
Repeat back the main need: “You want the office to find the quote and service history without chasing messages—is that right?” Ask permission to show that workflow. Do not collect their passwords, activation codes, real customer exports or banking details.
Run a short demo
Use your own authorized demo with clearly fictional people and jobs. Never open another customer's account, support thread or private technician link on a sales call.
- Set the goal. “You mentioned losing track of quotes. Let me show how a quote stays with the customer and job.”
- Follow one job. Find the fictional customer, open or create a quote, then show the job and scheduling view. Explain each step in the buyer's language, not a list of every menu.
- Close the loop. Show the related invoice or history using synthetic records. Do not send an actual email, charge a card, request a signature or make a booking during a casual demo.
- Show the right device. If phone use matters, show an authorized technician/browser workflow on a real phone. Explain which actions still belong in Windows. Only show pairing or integrations that work in your demo.
- Check the fit. “Would that solve the issue you described? What would you need to verify next?” Offer current plan information or a supported trial only if the current buying page offers one.
If something fails, acknowledge it. Record the non-sensitive symptom and ask support; do not call a planned fix an existing feature. Avoid “this will save you hours” unless the buyer has measured that outcome themselves.
Start a conversation
Start with relevant people you have permission to contact. Identify yourself as an independent promoter, explain why it may suit them, disclose your commission interest and offer a small next step. Respect a no; do not scrape lists or send repeated unsolicited messages.
First message
Hi [name], I'm [your name], an independent MG Jobs promoter. You mentioned [specific job-management problem]. MG Jobs is a Windows job-management app with plan-dependent online tools. I may earn a commission if you purchase through my referral link. Would a short look at [relevant workflow] be useful? No problem if it isn't a fit.
After an agreed demo
Thanks for showing me how you handle [workflow]. We looked at [what was actually demonstrated]. Here are the current plans and my referral link: [your link]. I may earn a commission on an eligible purchase. The remaining question is [unverified requirement]; let's confirm that with MG Jobs before you decide. Would you prefer a support introduction or time to review?
A respectful follow-up
Hi [name], following up on the demo you requested. Did the workflow answer your question about [problem]? If now isn't the right time, I'll leave it here.
Replace placeholders with truthful context. These are starting points, not permission to contact anyone or a claim that a particular outreach method meets every applicable rule.
Handle objections without pressure
- “We already use another tool.”
- Ask what works well and what is missing. Demonstrate only a relevant difference you can verify. Do not disparage competitors or promise an effortless migration.
- “It costs too much.”
- Link to current pricing and ask which plan requirements matter. Discuss their own workflow, not invented savings, discounts or a guaranteed return.
- “I need everything on my iPhone.”
- Be clear that the main app runs on Windows. Demonstrate the available browser tools and identify any missing mobile action before recommending a plan.
- “Can you move all our data?”
- Do not accept a real export yourself. Ask support to review supported import formats, scope and secure transfer arrangements first.
- “Does it work offline?”
- The desktop includes local workflows; online functions still need connectivity and the appropriate plan. Test the exact required workflow rather than promising every action works offline.
- “Is it safe?”
- Explain only documented controls and direct technical questions to support. Do not promise that any software is unhackable, give out another customer's records, or ask them to bypass security warnings.
- “Can you guarantee a feature or special deal?”
- No. Ask MG Jobs to confirm requirements and any offer in writing. Do not make commitments on its behalf.
Share the correct referral link
- Open Partner earnings with your invited email. Use the latest sign-in code and keep it private.
- Check your displayed status and agreement. Active means the link is currently ready to attribute new referrals; it does not guarantee a commission on every visit or purchase. If it says not attributing new referrals, contact support before promoting it.
- Use Copy link on your statement. Do not build a link from a name, another promoter's code or a screenshot. If you want a readable share name, ask the program operator to configure it; do not edit the URL yourself.
- Send that link with a clear commission disclosure. Ask an interested buyer to open it before using the buying flow; eligible paid purchases can attribute under the applicable agreement. A click alone is not an earned commission.
- Check your statement for recorded referrals and earnings. If a purchase is missing, contact support with non-sensitive timing/context. Do not ask for a buyer's license code or payment details, or promise retroactive attribution.
Keep using the link displayed in your partner area. Do not promise cookies, attribution windows or cross-device matching that your agreement does not specify. Your public referral link is for sharing; sign-in codes, technician links and one-use pairing links are not.
Understand your earnings
Your published agreement in Partner earnings controls eligible purchases, renewals, rates, currencies and holds. This handbook does not change it. Never quote another promoter's rates or assume a future agreement changes earlier referrals.
- Held
- Recorded commission is still subject to its hold or review conditions; it is not available to pay yet.
- Available
- The statement records it as available under the agreement. This is not a promise of payment on a particular day.
- Reserved for payout
- A payout has been reserved or prepared. Reserved is not Paid. Do not treat it as money received.
- Paid
- The program operator recorded payment. Contact support if that does not match what you received.
- Adjusted or review required
- A refund, dispute or reconciliation may reduce or hold commission. Read the statement explanation and ask support about anything unclear.
Keep each currency separate. Do not add different currencies as if they were the same amount. Payout arrangements are handled with MG Jobs; no fixed schedule, payment method or assurance of income is created by this guide. Use the statement's CSV export for your own records and keep it private.
Get help without sharing credentials
Email info@midnightgrid.com for promoter access, readable share names, attribution questions or a buyer's unverified requirement. For product setup, start with License help.
Include the page, approximate time, device/browser and what you expected. Redact customer information and access links from screenshots. Never send passwords, sign-in codes, activation codes, private technician links or payment-card details. For a commission question, use the reference already visible in your own statement, not a buyer's private records.
Your first-week checklist
- Read your own agreement and check that your referral status is ready.
- Save the current plans/help links and learn the Windows-versus-phone boundaries.
- Prepare one authorized fictional demo that solves a specific workflow problem.
- Choose a small set of relevant, permission-based conversations rather than a bulk list.
- Practice the short demo and commission disclosure; check every claim against the current product.
- Offer one agreed next step, record only necessary non-sensitive follow-up notes, and respect declines.
- Review your statement and bring unanswered product or attribution questions to support.
Good promotion helps someone make an informed choice. A clear “not suitable for your requirement” is better than a sale based on a promise the product cannot keep.