MG Jobs license help

MG Jobs license help

Everything about MG Jobs plans, trials, activation, seats, billing, and your data, in one public page — no sign-in, no license key, and no form to fill out. Prices below are live and pulled from the same plan catalog checkout uses, so they're always current.

Choosing a plan

What plans does MG Jobs offer, and what do they cost?

Free Offline is $0 — one Windows install, no account or payment card. Starter is $49 CAD per month or $490 CAD a year (renews yearly), with 3 licensed seats and hosted sync. Pro is $99 CAD per month or $990 CAD a year (renews yearly), with 10 licensed seats, hosted sync, a custom domain, and API access. Enterprise is custom-priced with negotiated seats — contact us.

What currency are prices shown in?

Every paid price on this page is in Canadian dollars (CAD) and reflects what we charge right now — this page reads live from the same plan catalog as checkout, so it never shows a stale number.

Which plan is right for a small team versus a larger one?

Most single-truck operators start on Starter's 3 licensed seats. Growing teams that need a custom domain or API access, or more than 3 installs, move to Pro's 10 licensed seats. Enterprise covers negotiated seat counts and an optional bring-your-own database that we set up and verify for you.

Trial & Free Offline

How does the free trial work?

Start the 14-day Pro trial with no payment card required — it unlocks every Pro capability, including 10 licensed seats, hosted sync, a custom domain, and API access, for the full 14-day Pro trial period.

What is Free Offline, and is it really free forever?

Free Offline is $0 forever — one local Windows installation, working fully offline, with no payment card, no account, and no expiry. Download MG-Setup.exe to get started right away.

Windows says “Windows protected your PC” — is that a problem?

No, and it is expected. The installer is not yet code-signed with a Windows publisher certificate, so SmartScreen shows an “unrecognized app” warning and lists the publisher as unknown. Choose More info, then Run anyway. Some antivirus tools flag unsigned installers for the same reason.

You can confirm you have the genuine file before running it. Open PowerShell in your Downloads folder and run Get-FileHash .\MG-Setup.exe -Algorithm SHA256, then check the result against the hash published on the changelog page. The app’s own updates are separately signed and verified, so updates after install are checked automatically.

What happens when the Pro trial ends?

Your local data and Free Offline features keep working. Open your account page and choose Choose a plan: Starter keeps hosted sync, and Pro also keeps the custom domain and API access. The plan goes onto the same license, so everything from the trial stays put — and nothing is deleted while you decide.

Download, activation & recovery

Where do I download MG Jobs?

Download the Windows desktop app directly: /downloads/MG-Setup.exe. No account is required to download or run Free Offline.

How do I activate a paid license?

After checkout we email your activation code (it looks like MGA-7K2P-9QX4-M3TD): that is your license key. Type it into the app's License step once and it keeps itself current on your plan after that. To see it again, open your account page. No internet on that computer? Use Offline activation on your account page instead.

I lost my license — how do I get it back?

Open your account page, choose I don't have my activation code and enter the email you purchased with. We email your activation code to that address. No new purchase is needed.

What we run for you

What do I have to set up or maintain?

A Windows desktop app, and nothing else. You never need to open install.php, rent a PHP web host, run a server, or hold a database password — those belong to Midnight Grid, not to you. Free Offline keeps everything on your own computer; a paid plan connects that same app to Midnight Grid Cloud.

How does my app connect to the cloud?

Automatically. When your activation code is accepted, Midnight Grid hands the app its own connection and stores it securely — there is nothing for you to copy, paste, or keep safe. If the connection ever needs changing, we change it.

Where are my job photos and files kept?

On a paid plan, job images and attachments are stored in Midnight Grid Cloud alongside the rest of your data, and are included in the backups we run for you. On Free Offline they stay on your computer.

Can Enterprise use our own database?

Yes, and it is vendor-assisted: tell us what you need and we configure the connection, test it end to end, and switch you over once it verifies. It is not something you set up yourself, and it is available to Enterprise licenses after review. Email info@midnightgrid.com to start.

Seats & upgrades

How many seats (computers) come with each plan?

Starter includes 3 licensed seats. Pro includes 10 licensed seats. Free Offline is a single install with no hosted sync. Enterprise seat counts are negotiated.

Can I upgrade from Starter to Pro, or from monthly to annual?

Yes, any time — open your account page and choose Renew or upgrade (Change plan on a monthly or yearly subscription), or choose Upgrade in the app's License settings. The new plan goes onto your existing license, so your data and settings carry over and nothing is lost. The time left on your current plan is kept, and moving from monthly to annual ends the monthly subscription for you.

Do seats need to match my number of technicians exactly?

Each seat covers one team account and one activated computer, and the owner's account counts. Starter allows 3 and Pro allows 10. A technician needs their own team account to get a phone link, so count everyone who signs in.

Billing, account & cancellation

What happened to Hosted Lifetime?

Hosted Lifetime licenses issued before we moved to subscription pricing remain fully honored and grandfathered at their original terms. Hosted Lifetime is closed to new sales — new purchases choose Starter or Pro.

How do I update my card, cancel, or see billing history?

Open your account page and use Manage subscription to update your card, or Cancel subscription to stop the renewals (you keep the time already paid for). Monthly and annual plans renew until cancelled and list their invoices there too; a year prepaid before annual plans renewed by themselves is renewed with Renew or upgrade.

Where are the license terms and privacy details?

Read the Software License Agreement and the Privacy Policy — both are plain-English and linked from every checkout.

Data, sync, backups, export & support

Where does my data live, and does it work offline?

MG Jobs is offline-first: your data lives on your own computer and keeps working with no internet connection. Paid plans add Midnight Grid Cloud on top, so the same jobs, invoices and images reach every seat and phone link on your license automatically — and are backed up for you.

Can I export or back up my data myself?

Yes — every job, customer, invoice, and setting can be exported as plain JSON you can open anywhere, any time, whether or not you're on a paid plan. Backups are also available from inside the app.

How do I reach support?

Message us from your account page (fastest — we reply there and by email), or email info@midnightgrid.com. See what's changed recently on the changelog.